FAQ Brooks Howard Wedding

HOW MUCH IS THE DEPOSIT?

  • 4 night stay = $40 per person
  • 7 night stay = $70 per person
  • Any additional nights are $10 per person

HOW DO I FIND OUT MORE ABOUT THE ROOM CATEGORIES? 

SECRETS ACCOMMODATIONS

DREAMS ACCOMMODATIONS

WHAT IS PC / PREFERRED CLUB?

SECRETS PREFERRED CLUB

DREAMS PREFERRED CLUB

DO I NEED TO PURCHASE THE TRANSFER FOR $44 NOW? WHAT IS IT?

  • No. You can pay for the transfer when you make your final payment.
  • I will need your flight details to process your transfer request.
  • This is a shared ROUND TRIP transfer from CANCUN AIRPORT to the resort. ($22 each way per person)
  • If you are a large group traveling together we can also quote a PRIVATE TRANSFER. If you want a private transfer quote we can look at that once your airfare is purchased. 


WHY SHOULD I BOOK MY ROOM WITH THE GROUP ROOM BLOCK?

  • We have secured a room block with the wedding group department. Our group includes a WELCOME RECEPTION, REHEARSAL DINNER & BEACH PARTY.
  • If you book directly through the hotel we cannot guarantee your admittance to any of the private functions except the actual wedding and reception. 
  • If you do not book your room with our group Jodi can not help you with your trip in any way. This includes but not limited to COVID testing polices & Mexico entry requirements.
  • You’ll also get some surprising gifts along the way because we always take care of our travelers.

CAN I CHANGE MY ROOM CATEGORY LATER?

    • MAYBE. The sooner you let us know you want to change your room category the more likely we can book it for you. All changes are based upon availability at the resort.

IF I PURCHASE THE PLEASANT HOLIDAYS INSURANCE WITH MY ROOM WHEN DO I NEED TO PAY FOR IT?

  • Unless I instruct you otherwise, you will submit payment for the insurance when you make your final payment towards your room or when you purchase your airfare. Whichever comes first.

THE RESORT IS ALL INCLUSIVE, WHAT DOES THAT MEAN?

With Unlimited-Luxury® everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. Your Unlimited-Luxury® privileges include all meals.

CLICK HERE FOR MORE DETAILS

WHAT IS THE PER NIGHT COST FOR CHILDREN?

  • No cost for children under 3
  • Children 3-12 years are $70 per night
  • Children 13 and older are charged the regular adult rate

WHEN IS THE FINAL PAYMENT DUE?

Final Payment has been updated tp 9/23/2022. I will start accepting final payments after August 15, 2022.

HOW DO I SUBMIT MY FINAL PAYMENT?
You can submit your final payment to me anytime between 8/15-9/23. You will receive a link via email to log into your client portal to submit via credit card. This information was emailed on 8/17. If you have not received the client portal activation email please contact me.

WHEN AND HOW CAN I PURCHASE MY PLANE TICKET?

  • You can purchase your plane ticket on your own or Jodi can assist you.
  • Flights generally are not available until about 330 days prior to travel date
  • Southwest flight are often released later than the 330 days

We will continue to update this document. Please post questions on the Facebook group page or contact Jodi via email jodi@lotusglobaltours.com